1. Sellers are required to meet the delivery time they specified when creating their Jobs. Failing to do so will allow the buyer to cancel the order and may harm the seller’s rating.

  2. Both buyers and sellers have the option to cancel an order by mutual agreement. Mutual cancellations have no negative effect on rating. However, excessive cancellations, of any type, have a negative effect on seller rating.

  3. Unanswered mutual cancellation requests will automatically be accepted after 72 hours.

  4. A Seller may cancel an order without the buyer’s consent at any given moment (Force Cancellation) However, this will have a negative effect on the seller’s rating.

  5. If an order is cancelled (for any reason), the payment funds will be returned to the buyer.

  6. Bolehlah will refund payments made for cancelled orders back to your payment provider. Bolehlah deserve the rights to incur additional handling fee (bank processing fee(s))

  7. Withdrawals of funds from the Revenue page are final and cannot be undone. We will not be able to refund or change this process once it has begun.